Title:  Parts Supervisor

Overview of role

Our parts departments and teams are one of the most important areas in our business, which is why we are looking for a Parts Supervisor to join and assist in leading our exceptional people and help to oversee the department. You'll have previous experience in a similar role and come with a great track record of success in delivering results. As you'll be working alongside our wider Aftersales team, you'll also possess great communication and teamwork skills.

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams.  With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.

Duties, Responsibilities & Person Specification

Duties & Responsibilities;

• Assist the Parts/Aftersales Manager in the organisation, direction and leadership of the parts team.
• To ensure there is sufficient stock to satisfy the daily customer demands, considering all financial implications and to assist in the development of the departmental plans and budgets to achieve sales and financial targets. 
• To assist in developing annual sales, operating plans and budgets, covering long, medium and short term objectives, to achieve agreed financial, market, productivity and resource control targets
• To assist in developing new market opportunities to achieve profit improvement
• To ensure payments are received for cash sale transactions and to become involved in the control of debtors where necessary
• To monitor the movement of stock and highlight to the manager potential obsolete stock
• To assist in organising and participate in stock taking procedures as required
• To deputise for the manager in his absence and carry out any duties and responsibilities as required

Skills & Experience Required:

• Previous experience within a Parts department is essential
• Have good mechanical awareness or understanding of cars and parts
• Be highly organised to ensure that all Company and manufacturer’s disciplines, procedures and reporting analysis are strictly adhered to
• Have excellent communication, organisational and inter-personal skills

Company Benefits:

When you join Stratstone you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.
In addition to receiving a competitive salary, you will also have access to a range of other benefits including:

• 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
• Monthly commission scheme.
• Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
• Enhanced Maternity/ Adoption/ Paternity leave options.
• Pension scheme and life assurance.
• Cycle to work purchase scheme.
• Vehicle purchase schemes (across all JMG brands) and preferential parts, service and labour rates.
• Employee care helpline.

As part of our mission to the best motor retailer as judged by you, we believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.