Title:  Service Administrator

Overview of role

Are you passionate about providing outstanding customer service? Are you highly organised and have a keen eye for detail? If so, you’ll be a perfect fit at Stratstone.

We love people who value exceptional customer experiences, in the same way that we do. Stratstone are committed to providing our customers with the highest level of service – as a Service Administrator, this is where you’ll play a critical role. 

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. 
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. 
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact! 
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting). 

What you’ll bring to the role:

• Experience as an automotive Service Administrator.
• A solid understanding of Kerridge.
• Greet every customer with a smile and provide a seamless and exceptional service throughout their journey with us.
• Excellent communication and interpersonal skills, collaborating with Aftersales, Parts, and Sales teams on a daily basis.
• Ability to thrive in a fast-paced environment and remain calm under pressure.

“Stratstone are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor. 

Stratstone is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”