Title: Weekend Receptionist
Birmingham, GB, B24 9NY
Overview of role
Are you a people person who enjoys making customers feel valued and welcome? Are you organised and able to juggle multiple tasks at once? If so, you’ll be a perfect fit at Stratstone.
As a Weekend Receptionist in one of our state-of-the-art dealerships, you’ll be the face of Stratstone and often the first point of contact when a customer starts their journey with us. You will give a warm welcome to every customer as soon as they walk through the door, offering assistance and refreshments whenever needed. We are looking for someone with a high standard of organisation and attention to detail, ensuring customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
This is a permanent position working 14 hours a week across Saturday and Sunday.
Duties, Responsibilities & Person Specification
Why should you work for us?
- We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
- Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
- We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
- When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
What you’ll bring to the role
- Give a professional and warm welcome to every customer as soon as they walk through the door.
- Strive for exceptional service by understanding each customer’s needs and providing a seamless experience, offering assistance and refreshments whenever needed.
- A high standard of organisation and attention to detail, ensuring customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
- Handle any customer complaints with empathy and professionalism.
“Stratstone are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Stratstone is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”