Title:  Parts Manager

Overview of role

Are you passionate about steering your team to success? Do you strive to maximise performance and exceed targets across your department? If so, you’ll be a perfect fit at Stratstone

We love people who value exceptional customer experiences, in the same way that we do. Stratstone are committed to providing our customers with the highest level of service – as a Parts Manager, this is where you’ll play a critical role. You’ll empower your team to provide outstanding experiences that keep customers coming back to our dealerships.

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. 
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. 
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact! 
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting). 

What you’ll bring to the role:

• Maximising performance by developing and executing the Parts department business plans.
• A passion for delivering outstanding customer service, monitoring customer service levels and providing the necessary support to Service and Sales departments.
• An analytical approach, utilising monthly management accounts to monitor and control profitability and productivity.
• Strong interpersonal and communication skills, collaborating with the wider Aftersales and Sales teams on a daily basis.
• Ensuring all company and manufacturer disciplines, procedures, and reporting analysis are adhered to.
• Experience in a parts management or supervisor role, leading a team in a high-pressure environment to deliver an above budget financial performance