Title:  Parts Administrator - Part Time

Overview of role

Our parts departments are very important elements of our business, and we rely on the support of our administrators to ensure everything runs smoothly. You'll be organised, methodical and have great attention to detail, whilst being able to work alongside a small team consistently delivering exceptional results.

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams.  With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.

Duties, Responsibilities & Person Specification

• Ensure that all agreed procedures within the department are being maintained in an approved manor.
• Record and pay into accounts department daily cash takings and cash invoices; keep files of cash and account invoice copies; send out clients account invoices.
• Input onto system franchise VOR and stock orders and receipt in when received; receipt in and book out non-franchise parts.
• Assist with production of parts invoices and credit notes.
• Maintain high level of customer satisfaction, in particular paying attention to Manufacturers guidelines and Group CSI.
• Assist with returning of parts under warranty to franchise manufacturers ensuring the correct use of documentation and procedures.
• Liaise with manufacturers when necessary.
• Liaise with Parts Manager at all times with an overview of the above.
• Observe all health and safety regulations and COSHH regulations and all company agreed policies in line with code of practice.
• Assist in van deliveries as and when required.
• Any other duties that may be required from time to time.

Skills & Experience Required:

• Strong organisational, communication and interpersonal skills.
• Excellent administration, typing and data entry skills.
• Previous experience in a Parts Administration role is highly desirable.

Company Benefits:

As part of our mission to the best motor retailer as judged by you, we believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine. 
 

When you join Stratstone you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.

In addition to receiving a competitive salary, you will also have access to a range of other benefits including:

• 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
• Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
• Enhanced Maternity/ Adoption/ Paternity leave options.
• Cycle to work purchase scheme.
• Vehicle purchase schemes (across all brands) and preferential parts, service and labour rates.
• Employee care helpline.
• Pension scheme and life assurance.