Title:  Workshop Manager

Overview of role

Do you have previous experience in managing a workshop? Are you looking for a new challenge within a successful and growing dealership supported by a strong management team? If so, then Stratstone are looking for you! 

We love people who value exceptional customer experiences, in the same way that we do. Stratstone are committed to providing our customers with the highest level of service – as a Workshop Manager you will work alongside our technicians and Aftersales Manager to in sure work standards and time scales are always achieved. 

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. 
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. 
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact! 
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting). 

What you will bring to the role:

• Monitor Customer Service levels and provide effective support to Parts and Sales
• Describe and assess Service Department market potential and revenue forecasts
• Establish, implement and regularly review the training programme for all productive and non-productive staff to ensure the progressive development of all Service personnel
• Contribute as a member of the management team to the development of the business and to the public relations activities of the dealership
• Utilise monthly management accounts to monitor and control profitability and productivity of the Service Department, including monitoring workshop efficiency, debtors and working capital
• Experience of working within a PLC environment.
• Experience delivering an upper quartile CSI performance as well as consistently delivering an above budget financial performance

Stratstone are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.  

Stratstone is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”