Title:  Senior Technician

Stratstone Audi

Tamworth

• £35,000 - £40,000, dependent on skills and experience

Overview of role

Our Senior Technicians work hard to maintain, diagnose and service some of the most sought-after brands and vehicles in the industry, and it's down to their expertise and knowledge that keeps our customers satisfied and loyal to the Stratstone. You'll be working in a state of the art, fully equipped workshop, with access to constant training and development in partnership with our manufacturers.

More than 40 years of passion, hard work and innovation has seen Stratstone grow from a family-run vehicle dealer operation to one of the largest car dealer groups in the UK. Stratstone represents 16 luxury and premium manufacturers including Audi, Porsche, BMW, Mercedes and Ferrari in over 60 locations across the UK. 

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams.  With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.

Duties, Responsibilities & Person Specification

• To perform all work assigned in a timely manner, economically and to Company and Manufacturer’s standards

• To advise Workshop Supervisor if additional work is required on a vehicle and seek their assistance and authority in the rectification of faults

• To maintain a high level of competence for the work to be undertaken by undergoing on-site training, attending courses at suppliers and manufacturer’s and reading technical bulletins as required

• To discuss with customers, problems with the vehicle as requested (Total Involvement).

• To ensure the Company image of professionalism and quality of service is maintained when dealing with customers

• To operate equipment and carry out all duties in a safe manner.

• To maintain equipment, protective clothing and work areas in a clean, tidy and safe condition

• To assist management with the introduction of new methods of work designed to improve efficiency

• To carry out any other duties as required

Relevant Experience & Qualifications Required:

• NVQ Level 3 qualified or equivalent.

• Previous experience within a main dealer is desirable although not essential.

• Be able to comply with all company and manufacturer’s disciplines and procedures

Why Us?
 

As part of our mission to the best motor retailer as judged by you, we believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.

When you join Stratstone you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.

In addition to receiving a competitive salary, you will also have access to a range of other benefits including:

• 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
• Monthly commission scheme.
• Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
• Enhanced Maternity/ Adoption/ Paternity leave options.
• Pension scheme and life assurance.
• Cycle to work purchase scheme.
• Vehicle purchase schemes (across all Stratstone brands) and preferential parts, service and labour rates.
• Employee care helpline.